Social Media Guidelines


Merck's social media pages are a place for community members to engage with our company and learn about our corporate responsibility. Providing useful and interesting content about our company and fostering open and respectful dialogue around specific topics is our ultimage goal.

Merck respects the rights of individuals using social media to voice their views and opinions. However, within our social media channels, we reserve the right to remove comments that are considered inappropriate, off-topic, abusive, or being used to promote or solicit for third-party sites, initiatives or products. We ask that you please respect the following guidelines for our page:

  • Please refrain from mentioning Merck products or products from other companies. We reserve the right to remove any comments that reference a product.
  • Comments or posts that are factually inaccurate or misleading, are spam, inappropriate, violate another's copyright or intellectual property, use profanity or are defamatory will be deleted.

There may be circumstances that will require us to remove a comment. Merck reserves the right to delete any posting at its sole discretion.

Merck's social media pages are intended to provide a forum for open discussion and the content provided by those other than Merck does not represent the opinions or positions of Merck.

The content available on these pages are for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Merck recommends that you consult your healthcare provider regarding personal health matters.


Adverse Event Reporting

In order to monitor the safety of Merck products, should any of your comments mention an adverse event to a Merck product, we encourage you to report this to Merck's National Service Center at 1-800-672-6372. We may be required to contact you for further information. You may also report any adverse event directly to your healthcare provider or to the U.S. Food and Drug Administration (FDA) by calling 1-800-FDA-1088 or visiting

Non-U.S. residents: While this site is intended for U.S. residents only, countries outside of the United States may have specific procedures in place to address reports of adverse events. Please ask your healthcare provider for more information or contact your local health authority.


Our Commitment to Privacy

Community Manager

Heather Stamatacos
Digital and Social Media
+1 267-305-0016